- Can I use your products if i'm pregnant/breastfeeding?
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To our knowledge, there is no risk associated with any Cassidy products during pregnancy or breastfeeding. We do, however, recommend that you speak with your GP if you have any concerns.
- What is the shelf life on your products and how long do they last once opened?
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Cassidy products have a shelf life of 2 years and will last 12 months once opened.
- How should I store my products?
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We recommend storing your products in a consistently cool, dry place, away from direct sunlight.
- What ingredients don't you use?
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Our formulas are free from fragrances, parabens, sulfates, silicone, drying alochols and synthetic dyes.
- I have sensitive skin, can I use Cassidy products?
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Our formulas are both hypoallergenic and dermatologically tested. This means that they have been tested on sensitive skin and are suited for use on the most sensitive skin types. However, if in doubt, we do recommend testing our products on separate patches of skin and assessing your skin's response.
- Can I use Cassidy products under makeup?
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Our Skin Illume serum is a perfect base for makeup as it hydrates and amplifies your skins glow.
We recommend if using our Skin Restore moisturiser in the mornings, that you wait a little while before applying your makeup.
Follow up with Skin Restore in the evenings.
- Are your products cruelty free?
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All of our products are cruelty-free. We do not test our products on animals.
- Where can I buy Cassidy products?
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All Cassidy products are exclusively available on our website and not currently available in store.
- Where are your products made?
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Our products are formulated and packaged in Auckland, New Zealand.
- How can I contact Cassidy?
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For all enquiries, you can email us at hello@cassidyskin.com
- Where do you ship to?
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At this stage, we ship within NZ and Australia.
- What is your refund policy?
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Please refer to our refund policy.
- Can I change or cancel my order once i've placed it?
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If you want to change postage details of your order please email hello@cassidyskin.com with your order number as soon as possible and we will try to help.
Unfortunately we cannot cancel orders once they’re processed.
FAQ
Can't find what you're looking for?
Email hello@cassidyskin.com